Customer Relationship Management System (CRM):
Implement alien of CRM Software at the head office for the departments which are in direct Contact with the Customer is of wonderful achievements of Hajir Sanat during past 10 years. This important issue caused more effective communication with the Customers and raising Customers Satisfaction with fast and high quality Services in (Sales, After Sales, Warehousing and Accounting).
Hajir Sanat was founded by several experts from science a Technology University of Iran majored in Electronic Engineering. Fundamentally, the technical insights intertwined with the Customer-Oriented concept formed basic strategic visions in the Company. Hence successive innovations brought about unporralled rapid development of the Company.
Implementation of new Management Systems
Integrated management system (IMS):
Implementation of correct Integrated management system (IMS) ISO 9001:2008، ISO 14000:2006، OHSAS 18000 in all departments of the company has been a milestone in customer satisfaction plans in Hajir Sanat.